Introduction Most business executives understand the high-level advantages of web-based applications: they're accessible, scalable, and cost-effective. But lurking beneath the surface are ten hidden benefits that can have a very tangible impact on performance, user satisfaction, and long-term ROI. As companies prioritize flexibility, speed, and security, overlooking these hidden strengths may mean missing out on smarter ways to grow and innovate. In this blog, we’ll explore 10 underrated benefits of web-based applications that today’s businesses should know about. What Are Web-Based Applications? A web application is a program executing within a browser and not on a device. Whereas static sites are exactly that — static — web apps are interactive and allow individuals to perform such actions as logging in, manipulating data, or collaborating in real-time. They're served remotely from central servers, centrally maintained , and viewed on va...
In today’s fast-paced, ever-evolving business landscape, remaining complacent is not an option. The more information you have on your audience in the form of customer data, the better equipped you’ll be to beat your competitors and offer better products and services. One of the most valuable types of enterprise data is the relationships and interactions that you have with your customers and prospective customers—a concept summarized as customer relationship management and associated with the snappy acronym “CRM.” So what is CRM exactly and what are the benefits of CRM for your business? What Is Customer Relationship Management (CRM)? Customer relationship management is a catchall term for the various processes and systems that businesses use to manage their interactions and relationships with their customers and prospects. Breaking down this term into its three constituent parts, you get: Customers: Your existing user base, as well as any prospects and leads in y...